Hi,Thank you for reaching out to the Microsoft Community!The issue description is bit unclear, to guide you in the right direction, I need a few more information from the computer that has the issue. Please help me answer the following questions:1. Are you facing any issues with mass storage controller driver?2. Were there any recent changes made on the computer prior to the issue?If you are trying to install drivers, I would suggest you to contact the manufacturer and install the latest drivers.Update drivers: recommended links.Update a driver for hardware that isn't working properlySuggestions for asking a question on help forumsYour reply is very important for us to ensure a proper resolution.
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Please get back to us with the above information in order to assist you accordingly.K.Z. Sharief Khan Ex-Microsoft Forum Moderator.